Reports

On this page you will find all information about the reports that can be printed in the back office and the meaning of the various data.

Platform (app) reports

For SHT, SWT, Positive Health, Resilience, Negative emotions and Self efficacy.

Questionnaire analysis report

The report called 'Questionnaire analysis report' shows a summary of:

• Total number of users with scores: how many users have a score where the questionnaire has been fully completed. Users whose questionnaire has been deleted are not included here.
• Number of users that completed the test one time: how many users fully completed the questionnaire one time. This may also include users whose questionnaire has been reset.
• Number of users that completed test multiple times: how many users have completely completed the questionnaire multiple times.
• Total number of test completions: how often the questionnaire has been fully completed. A user can return to this several times if the user has completely completed the questionnaire several times.
• Number of test restarts: how often the questionnaire has been restarted. This includes users who have already completed the questionnaire in full, but have not completed the restart.
• The number of factor updates, etc.

The difference between this report and the reports 'Score factors' and 'Score environmental factors' is that this report includes the number of users for whom we have at least 1 factor score (this can therefore also be half-completed questionnaires). This is in contrast to the numbers from the other two reports, which are numbers of users who have fully completed the questionnaire.

Remark

Questionnaire analysis report and the health index retrieve the data from the activity log. This allows us to show the numbers of users who completed the questionnaire, e.g. have been started but not fully completed. The activity log was only added a little later (from December 2020). For environments that were previously connected, such as Zeeman, we may miss data from the previous period. As a result, the 'Number of users that completed the test one time or multiple times' may be lower than the number of users with a score from 'Reporting score on environmental factors'. Environments that were connected later than December 2020 do contain all numbers.

The current small difference between the health index and reporting numbers can occur when the questionnaire (SHT) for an employee is cleared (reset) which resets the PMO connection for a user (index, therefore lower number) while in the SH app the users' activity continues to exist and is therefore counted.

• The health index checks the table scores of my_clic_paritcipant, which are zero, and from that perspective the user has not completed the questionnaire.
• The analysis report checks the activity log table where the activity of the user completing the questionnaire persists.

Factor updates

The report consists of 2 tabs:

• Number of factor updates: number of factor updates and how many users have performed them. E.g. 6 users performed 3 factor updates.

Factor updates	Total
0	26
1	4
2	0
3	6
4	0
5 or more	14

• Factor updates per theme: how often a factor has been updated. These are the same numbers as in the 'Questionnaire analysis report' report.

The date range is the period in which updates were made.

Reporting score factors (individual)

This report shows the users' individual scores on the factors.

The date range is the period when accounts were created and you export the current score. In addition, you can select the question regarding division of departments, so that in the export you have the individual data of the entire group in a tab and the tabs with individual data per department.

The report called 'Report score factors' is an overview of all users who have a score for the various factors and the data is extracted from MyCIC. This only returns users for whom we have all scores. In other words, these are users who have completed the entire questionnaire.

Smiles reporting

The date range is the period when Smiles were awarded or issued. In this way you can, for example, check how many Smiles have been awarded within a client after completing a group challenge or after completing a questionnaire.

This report consists of two outcomes:

• Total number of smiles assigned to employees per environment: these are both the Smiles assigned by the client (if applicable) + the Smiles automatically assigned after challenges.
• Total number of smiles issued by employees per environment: how many Smiles were used for a purchase.

An extension is being worked on.

Reporting score on environmental factors

The date range is the period when accounts were created and you export the current scores.

The reports called 'Report score environmental questions' is a different report than the 'Report score factors'. In this report, each factor is included individually and broken down into a total overview, but also shown separately per environmental question. The scores of users who have fully completed the questionnaire are also taken into account.

For each factor you get a percentage representation of the three categories: Good-Mediocre-Bad, which are tailored to the cut-off values/decision rules.

Employee login

The report consists of 2 tabs:

• Last login date: number of users logged in this week. This only takes into account how many users were last logged in. These are users who have actually logged in again. E.g. This week, 7 users logged in for the last time. 4 users last logged in 3 weeks ago.

Last login date	Total
This week	7
Last week	6
2 weeks ago	7
3 weeks ago	4
4 weeks ago	7
5 - 8 weeks ago	11
More than 8 weeks ago	41

• Login frequency: how often a user has logged in. E.g. 9 users have logged in 3 times.

Login frequency	Total
0	3
1	9
2	4
3	9
4	2
5 or more	3
10 or more	17

The date range refers to when users are logged in.

What do we see as a login? If someone closes the tab and opens the tab the next day, this does not count as a new login. Someone really has to log out or access the platform on another device, or clear cookies to log in again.

Personnel number export

This report shows the first name, last name, middle name and employee number.

Employee user number reporting

This report has been developed specifically for Sanquin. People from Sanquin who have been assigned the position of Chief Investigator on the platform can export this list.

This report displays the user's platform ID and email.

This list runs synchronously with 'Personnel number export', from top to bottom. The order of the user's information is tailored to when an account was created.

Active smiles reporting

This report shows the email, first name, middle name, last name and active Smiles. You can see per user how many Smiles he/she has.

The date range refers to the number of Smiles a user has in the selected date range. If you do not select a range, you will see the current number of Smiles.

Active budget reporting

This report displays the email, first name, middle name, last name and active budget. So you can see per user how much budget he/she has.

The date range refers to the budget a user has in the selected date range. If you do not select a range, you will see the current budget.

Medical reporting

Particularly for Sanquin.

This report shows the platform ID of the users, outcome on heart risk and lifestyle score, and the date when someone last performed the PMO or a factor update.

Challenges participation

The date range is the period in which a challenge occurred. If a challenge with the same ID has occurred twice, you can, for example, only select the date on which the most recent challenge occurred.

You can also select a specific challenge and export the data only for that challenge. If you do not select a challenge, you will receive an overview of all challenges. Each tab contains a different challenge. The name of the challenge can be found in the tab.

In this report you will find how many Smiles can be earned after completing the challenge and the status of each user for the challenge.

Status terms:

• Enrolled: a user receives the status 'Enrolled' when he/she has registered for a group challenge. When the challenge starts, users receive the status 'Started', after the challenge ends they receive the status 'Completed' or 'Expired' depending on clicking on the 'Claim Smiles' button.
• Started: users who have registered for a group challenge and started this group challenge, but also users who have started an individual challenge will receive this status.
• Completed: in the last email of the flow, users can claim their Smiles; if they actually click on the 'Claim Smiles' button, the challenge is completed for them. They are then automatically assigned the number of Smiles.
• Expired: if a user does not click on the 'Claim Smiles' button, the user will automatically be awarded the Smiles after 7 days. That ends the challenge. Please note: this will no longer be the case as of December 1, 2024. The user must really click on claim Smiles within 1 month.
• Unsubscribed: a user has unsubscribed from the challenge.

Leaderboard reporting

The date range refers to the date of entry of results on the leaderboard. You can also choose a specific leaderboard, or the leaderboard that belongs to a relevant challenge.

This report shows the date of data entry on the leaderboard, platform ID of the user, name and back window, platform environment, challenge and the data entered in the leaderboard.

A user can return to this report multiple times if he/she has adjusted their results.