Roles
A role allows a user to access parts of the app or perform actions. A user can have none, one, or many roles. Unless specified otherwise, a user can only have a role once (1:1).
Note: the legacy admin is deprecated and has a different setup with regards to roles, so this only discusses roles in the context of the new backoffice (NBO) and storefront. Soon-to-be deprecated roles are also left out.
Last updated on 2025-07-28.
Main
Super admin
Assigned to a Qbixx developer.
- Has access to everything
- Can view system resources like Horizon and health checks.
- Does not have access to MyClic/PMO/QE-related functionality that requires the separate MyClic participant role.
Admin
Assigned to a Smart Health employee.
- Can manage all resources and access all pages in the main backoffice
- Can preview the storefront of any store
Content manager
Assigned to a Smart Health employee.
- Can manage products in the main backoffice
- Can manage categories in the main backoffice
- Can manage content in the main backoffice
- Can manage challenges in the main backoffice
- Can manage challenge leaderboards in the main backoffice
- Can manage selection rules (selection criteria) in the main backoffice
- Can manage selection groups (decision groups) in the main backoffice
- Can manage news notifications (announcements) in the main backoffice
- Can preview the storefront of any store
Demo user manager
Assigned to a Smart Health employee.
- Can initiate demo mode and walk through the storefront using fictional values
- Uses the "demo user" role internally
Health partners
Health partner admin
Assigned to the owner or a manager of a third-party client.
- Can manage all resources and access all pages in the health partner backoffice
- Can only manage their own health partner(s)
- Can be assigned multiple times for different health partners (1:n)
- Internal name: provider admin
Stores
Project Manager
Assigned to a Smart Health employee.
- Can manage all resources and access all pages in the store backoffice
- Can only manage their own store(s)
- Can preview the storefront of any of their own stores
- Can be assigned multiple times for different stores (1:n)
HR Manager
Assigned to a manager of a store.
- Can view the health index
- Can be assigned multiple times for different stores (1:n)
Store Employee
Assigned to an employee of a store.
- Can view and interact with the storefront
- Can be assigned multiple times for different stores (1:n)
Other
MyClic Participant
- Internal role attached to every user, usually also an employee
- Allows the user to interact with MyClic/PMO/QE and fill out questionnaires